Adjuster
Definition
An insurance company employee who investigates your claim, evaluates the damage, and decides how much the insurer should pay. Adjusters work for the insurance company, not for you.
Real-World MVA Example
After your rear-end collision, the at-fault driver's insurance adjuster calls you asking for a recorded statement and offers you a quick $3,000 settlement, well below your actual medical bills.
Related Terms in Insurance & Claims
At-Fault State
A state where the driver who caused the accident is financially responsible for the other party's injuries and damages. Most states follow this system.
Bad Faith
When an insurance company unreasonably denies, delays, or undervalues your legitimate claim. Bad faith can give you grounds to sue the insurer for additional damages.
Collision Coverage
An optional part of your own auto insurance policy that pays for repairs to your vehicle after a crash, regardless of who was at fault.
Comprehensive Coverage
An optional insurance coverage that pays for damage to your vehicle from non-collision events like theft, vandalism, hail, flooding, or hitting an animal.
First-Party Claim
A claim you file with your own insurance company under your own policy, such as collision coverage, MedPay, or uninsured motorist coverage.
Gap Insurance
Coverage that pays the difference between what you owe on your car loan and what the insurance company says your totaled car is worth.
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