Privacy Policy

Active Information - Personal Information You Provide

Examples of personally identifiable information that you provide to us may include:

• Name (first and last)
• Phone number
• Email address
• Preferred contact method and best time to call
• Accident and incident details
• Injury information and severity
• Medical treatment information
• Employment and work-related information
• Any additional notes or details you choose to provide

By providing Active Information, you consent and agree to being contacted with information related to your inquiry and information regarding our or third parties' products and services.

Passive Information - Automatically Collected

We automatically record information relating to your use of our website, such as:

• IP address and device information
• Browser type and operating system
• Pages you click on and timestamp information
• Referring URL and landing page
• Marketing campaign data (UTM parameters, click IDs)
• User agent string

We use this information to administer our website, provide the highest possible level of service, and perform statistical analyses of user behavior to measure interest in and use of various areas of our site.

With Attorneys and Service Providers in Our Network

When you submit your case info through our service, we share your information with licensed attorneys, law firms, and service providers in our network who may be able to assist with your case. This may include law firms that have contracted with us or our service providers for case referrals, and medical providers who may assist with your treatment. Your information may be shared with multiple parties for evaluation.

We use third-party case management and lead distribution platforms to facilitate this process. These platforms are contractually obligated to protect your information and use it only for the purposes for which it was disclosed.

Service Providers

We may share information with trusted third-party service providers who assist us in operating our website and conducting our business, including:

• Cloud hosting and data storage providers
• Communication services (email, SMS, and telephony providers)
• Analytics providers
• Case management and lead distribution platforms that facilitate attorney-client connections
• Medical provider networks and treatment coordination services
• Technology service providers who support our operations

These service providers are contractually obligated to protect your information and use it only for the purposes for which it was disclosed.

Medical Information

If you provide information about your injuries or medical treatment, this information may be shared with attorneys evaluating your case and with medical providers who may be able to assist with your treatment. We do not use your medical information for marketing purposes unrelated to your case.

Legal Requirements and Protection of Rights

We reserve the right to release your information, to the maximum extent permitted by law, when we believe that:

• Our website is being or has been used to commit unlawful acts
• The information is subpoenaed or otherwise required in a court proceeding
• You violate or breach an agreement with us
• You have submitted fraudulent or otherwise invalid information
• We believe you may harm the property or rights of us, our users, or any third party
• We are sold to or acquired by any individual or entity
• When we otherwise deem it necessary or appropriate

SMS/Text Messaging Terms

• You expressly confirm you understand these communications are being made pursuant to your request and consent
• Message and data rates may apply
• Message frequency varies based on your inquiry and case status
• You may opt-out of text messages at any time by replying "STOP" to any text message
• For help with text messages, reply "HELP" or contact us at the information below
• Carriers are not liable for delayed or undelivered messages

Opting Out of Communications

You may opt-out of receiving certain communications:

• Text messages: Reply "STOP" to any text message
• Emails: Click the unsubscribe link in any email or contact us directly
• Phone calls: Request removal from our call list by contacting us

Please note that you may continue to receive communications for up to ten (10) business days from the time we receive your opt-out request.

California Residents - Your CCPA Rights

Under California's Consumer Privacy Act (CCPA), California residents have the right to:

• Know what personal information we collect and how it is used and shared
• Request deletion of your personal information (subject to certain exceptions)
• Opt-out of the "sale" of personal information (if applicable)
• Opt-out of the "sharing" of personal information for cross-context behavioral advertising (as defined under the California Privacy Rights Act)
• Non-discrimination for exercising your privacy rights

How to Exercise Your Rights

To exercise your privacy rights or submit a request to access, delete, or opt-out of information sharing, please contact us at privacy@injuria.ai or use the contact information provided below. We will respond to verified requests within the timeframes required by applicable law.