Case Result
$2,000
Consumer Law
2013
Trial Verdict
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Case Details
Mr Moore and his wife booked a luxury European river cruise with Scenic Tours. Due to heavy rainfall and flooding, the itinerary was substantially altered, leading to distress and disappointment.
Additional Notes
High Court overruled Court of Appeal, allowing compensation for disappointment and distress not resulting from physical/psychiatric injury. Landmark case for passenger rights.
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